2001 saw many changes to the way the Corporation works, following a comprehensive strategic review. We received many contributions and a range of views on our proposals, and we published a summary of responses in November 2001. It incorporates and puts into context the Regulatory Code and guidance setting out the fundamental obligations of housing associations within our new regulatory system. We are also publishing a complementary paper giving more details of the inspection framework.
There are many ways for associations to meet the standards expected of them and it is for them to demonstrate how they meet and exceed these standards; We will take account of the context and environment in which associations operate, the nature of their service provision, the changing expectations of their customers and the housing market, and their performance relative to other associations; Our response will be tailored according to our judgement about the risks and performance of each association, and our knowledge of their work; The launch of our new approach presents housing associations with new opportunities for assessing their own performance to help streamline the regulatory process.
We hope that, over time, this will lead to our relationship with successful associations becoming less intrusive. In the past, the relationship between the Corporation and associations relied on detailed scrutiny and called on associations to provide evidence that minimum standards had been achieved. In future we are looking to associations themselves to take primary responsibility for monitoring their compliance with the Code, referring to us details of significant problems and their plans for addressing them.
We will use the information provided by the association to identify issues that may require more in-depth information, for example, through a structured visit. Sydney independent building inspections It will provide for a greater understanding of the Corporation’s main concerns and interests and will provide opportunities for associations to be pro-active in addressing them. As part of this evaluation, we plan to seek the views of associations – both on our general approach and their particular experiences. From time to time, for example, we will publish details of occasions when we actively intervened, the resolution strategies put in place and the lessons to be learned.